We do not have the ability to know or change either password (we we do have a way for you to fix it).
Report Runner Administrator and Report Runner Batch have different options.
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Report Runner Administrator:
A password MUST be set for the Report Runner Administrator application, so the password can not just be "cleared", it must be set to something new.
Answer/FIX: You will need to rerun the FULL installer or the Visual Updater and change it there (or NOT enter one to remove it completely). You do not and should NOT need to uninstall anything before rerunning the FULL installer.
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Report Runner Batch:
You want to either "clear" the password if it's no longer needed or set a new password.
Answer/FIX: You will need to rerun the FULL installer (we do not offer a way to set/reset it with the Visual Updater). You do not and should NOT need to uninstall anything before rerunning the FULL installer.
Note: If you installed the Administrator application already and you DO know the password for the Administrator application, you can easily change the Report Runner Batch password using that application.
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And to be clear, we/Known Keep/the installer does not set a password by accident (or on purpose). If a password is set, you (or whoever ran the installer at your company) set it. It is encrypted, and we do not have a way to manually know or reset it. Also, manually removing the value in a settings file does not fix or clear the issue either.
